Termini e condizioni del servizio

Terms of Service

Welcome to Mystic Magus Designs! 🌿✨

These Terms of Service govern your use of our website and purchases made through our store. By accessing our site or making a purchase, you agree to the terms outlined below. Please read them carefully.

1. General Information

  • Mystic Magus Designs is an online-only store offering holistic, metaphysical, and wellness-focused products.
  • By purchasing from us, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Orders and Payments

  • All prices are listed in EUR (€) unless stated otherwise.
  • Payments are securely processed through trusted providers such as PayPal and Shopify Payments.
  • We reserve the right to cancel orders flagged as fraudulent or involving payment issues.

3. Shipping and Delivery

  • Free Shipping Worldwide: Shipping fees are already included in the product price—there are no additional charges at checkout.
  • Processing Time: Orders are processed within 1–3 business days (Monday–Friday).
  • Delivery Times:
    • USA: 3–7 business days.
    • Canada, Mexico, Europe: 7–14 business days.
    • Asia-Pacific & Others: 10–20 business days.
  • Customs and Duties: Customers are responsible for customs fees or taxes applicable in their country.

4. Returns and Refunds

  • We offer a 14-day return policy with free return shipping (see our Return and Refund Policy for full details).
  • Items must be unused, undamaged, and in their original packaging to qualify for returns.
  • Refunds are issued within 5–7 business days after inspection of returned items.
  • To initiate a return, email us at mysticmagus.designs@gmail.com.

5. Product Information

  • Our products are crafted with care and described truthfully.
  • However, they are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare provider before using wellness products.

6. Intellectual Property

  • All content—including images, designs, and descriptions—is the exclusive property of Mystic Magus Designs.
  • Unauthorized use, reproduction, or redistribution is strictly prohibited.

7. Limitation of Liability

Mystic Magus Designs is not responsible for:

  • Misuse of products, allergic reactions, or improper handling.
  • Shipping delays caused by customs, carriers, or unforeseen circumstances.
  • Lost or stolen packages marked as delivered.

Purchases are made at the customer’s own discretion and risk.

8. Jurisdiction

These terms are governed by and construed in accordance with international business laws. Disputes will be resolved under the jurisdiction applicable to the customer’s location or through mutually agreed arbitration.

9. Privacy Policy

We value your privacy and only collect information needed to process orders securely.

  • Your data is never sold and is shared only with payment and shipping providers to complete transactions.
  • See our Privacy Policy for more details.

10. Changes to Terms

Mystic Magus Designs reserves the right to update these terms at any time. Changes take effect immediately upon posting, so we recommend reviewing this page periodically.

11. Contact Information

For any questions or concerns, please contact us at:
Email: mysticmagus.designs@gmail.com

By accessing our website and placing an order, you agree to these Terms of Service. Thank you for trusting Mystic Magus Designs as part of your journey! 🌿✨